We provide your small business with an all-in-one IT department in Idaho Falls and surrounding areas
Our method
01. Assess
02. Optimize
03. Manage & support
Benefit
Outstanding customer service
We install our remote support software and take over responsibility for managing your computer infrastructure.
Single point of service
Does dealing with your internet, email, web hosting and software vendors feel like an unpleasant game of ping pong? At GigaTech West, everything is our problem. If an issue is outside of our control, we’ll deal with your technical vendors on your behalf.
Affordable expertise
By sharing our team of experts you get your very own IT department at a fraction of the cost of hiring internal resources, and gain access to higher levels of expertise. Including HIPAA IT Compliance for small to medium sized medical offices.
Improved productivity
We’ll help you make your business more competitive and efficient by using technology the right way.
More free time
You have better things to do than managing your computer systems. You can stay in control of cost and direction, while we sweat the details.
Peace of mind
Who has access to your confidential documents? Are your backups even working? What happens in case of fire or theft? Let us worry in your place so you can start catching up on that “sleep” you’ve heard so much about.
Reduced downtime
On-call computer support companies increase their profit when your network breaks. Our business model, based on a monthly fee, ensures that we work extra hard at maintaining your systems and preventing issues before they occur.Feature
Fast support
Your employees will get access to our high-quality support help desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts.
Your own IT Director
Your director will assist you with issues that fall outside the scope of support such as vendor relationships, strategic planning, equipment purchases and special projects.
Proactive Maintenance
We’ve automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life. We’ll also keep your software and operating systems up to date to ensure optimal security and stability.
24/7 Monitoring
We keep an eye on your systems at all time and provide a fast response to all types of incidents. Our experienced system administrators handle those issues as part of your support plan.
Obsessive Backups
We provide and manage a complete backup and disaster recovery solution with multiple levels of redundancy so that you never lose an important file again.
Integrated Security
We manage your Anti-spam, VPN, Antivirus, Firewalls and WIFI to keep your network secure without getting in your way.
Documentation and Asset Management
We’ll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licences and software vendors.
Projects
Our team of experts is at your disposal to plan and execute your projects – big or small.
Option
Cloud Backups
Cloud backups provide an efficient and secure way to store critical data in multiple geographical locations to protect against theft, fire and natural disasters.
Cloud Emails and Office 365
Office 365 provides powerful email features, contact management, calendar sharing, mobile device sync and a huge amount of extra features.
Web Hosting and Domain Management
We can host your website and manage your domains and DNS services for you. Our high-performance hosting service is offered exclusively to our managed customers and includes sysadmin-level support.
Advanced Web Hosting
If your website or web application is an integral part of your business, traditional web hosting might not be enough. Our Web Operations department can provide you with a scalable, high-performance and high-availability web hosting infrastructure backed with enterprise-level guarantees.
VoIP Services
Voice over IP is quickly gaining in popularity with solutions that are cheaper and more flexible than traditional telephone systems.
Co-managed IT Services
We can complement your existing IT team by providing governance, help desk, system administration, monitoring and project consulting as independent services.
Pricing calculator
This tool is limited to companies with less than 50 workstations. Please contact us directly for details about larger networks.
We will proceed to a network audit before presenting our final proposal.
Call us at 208 315-6778
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